Help centre
Frequently Asked Questions
Everything you need to know about ordering, shipping, warranty and upgrades.
How long until my PC ships?
Ready-to-ship builds dispatch within 48 hours. Custom builds typically take 5–10 business days depending on parts.
What warranty do I get?
Every Kaliox PC comes with a 3-year parts and labour warranty, backed by local Australian support.
Do you offer finance?
Yes — Zip and Afterpay are available at checkout on eligible orders.
Can I upgrade my PC later?
Absolutely. Our builds use genuine standard components, so they're fully upgradeable. Reach out and we'll guide you.
Do you ship Australia-wide?
Yes. We offer free express shipping to all Australian states and territories, fully tracked.